APA Style

PRICE, B., Jaffe, D. (2015). Your Customer Rules : Delivering The Me2B Experiences That Todays Customers Demand . new jersey: John Wiley and Sons.

MLA Style

PRICE, Bill., Jaffe, David. "Your Customer Rules : Delivering The Me2B Experiences That Todays Customers Demand". new jersey: John Wiley and Sons, 2015. Text.