APA Style

Gaspersz, V. (2003). ISO 9001 : 2000 And Continual Quality Improvement (cet. 3). Jakarta: Gramedia Pustaka Utama.

MLA Style

Gaspersz, Vincent. "ISO 9001 : 2000 And Continual Quality Improvement". cet. 3 Jakarta: Gramedia Pustaka Utama, 2003. Text.